Quick reference
Read
- Identify the format and your role (a second-year Foundation doctor, or F2, unless stated otherwise).
- State the central problem in one sentence.
- Distinguish facts, reports and assumptions.
- Identify who could be harmed and whether action can wait.
- Read each option’s verb, recipient, timing and condition.
- Expect every option to sound plausible; the best response is always present.
Rank
- Judge actions independently by appropriateness, not chronology.
- Sort into good, acceptable and poor, then compare within each group.
- Compare adjacent options using a specific fact and consequence.
- Do not invent an earlier action to rescue a weak response.
- Use every rank once and check the scale direction.
Choose three
- The three together should fully resolve the situation.
- Identify what each action contributes.
- Check that the set addresses the scenario’s important needs and that its actions are compatible.
- Replace the weakest choice if another action addresses the situation better.
- Select exactly three.
Separate close options
Ask: Which addresses the actual issue, in time, within the described role? Which relies on fewer unsupported assumptions? Which avoids unnecessary harm or loss of dignity while still being effective?
Try: “A is preferable to B because the scenario says ___, which means ___.”
Usual starting points and what could change them
Use the left-hand column as a starting point. The right-hand column shows facts that could change your response. Always check the exact scenario and options.
| Usual starting point | What could change it |
|---|---|
| Address immediate patient risk before longer-term fixes. | No current risk is described; the question concerns recurrence or learning. |
| Speak to a colleague directly and privately about a non-urgent concern. | Harm is happening now, the concern is serious misconduct or impairment, or a power imbalance makes a private approach unsafe. |
| Escalate to the person who can act now (often the registrar or responsible clinician). | The issue is non-urgent and developmental, so a supervisor route fits better. |
| Clarify before acting when facts are uncertain and risk is low. | Clarifying would delay action on a clear danger. |
| Explore the patient’s concerns and wishes before persuading. | The patient lacks capacity for this decision, or an emergency changes the basis for acting. |
| Be honest, including about uncertainty; never falsify or conceal. | Nothing changes this. Consider only how and by whom honest information is given. |
| Keep information confidential unless sharing is justified. | Sharing is for direct care, the patient consents, or a lawful or serious-risk justification applies. |
| Work within your competence and seek supervision for what exceeds it. | Nothing removes this. In a true emergency, do what you safely can while help arrives. |
| Fulfil commitments (rota, teaching, deadlines) by legitimate means. | Doing so would leave patients unsafe or require you to work while unfit. |
| Look after your own fitness to work and seek independent advice about it. | Nothing removes this. Arrange safe handover rather than simply leaving. |
| Avoid treating yourself, family or friends, and keep personal and professional relationships separate. | A genuine emergency with no alternative. |
Avoid rigid shortcuts
| Shortcut | Better question |
|---|---|
| Always escalate | To whom, for what purpose, and with what urgency? |
| Always gather more information | Would clarification change the response, and can it safely wait? |
| Patient safety overrides everything | What specific risk exists, and how do consent and other duties apply? |
| Reassurance is always kind | Is it truthful and does it address the person’s need? |
| Taking all the work shows resilience | Can you do it safely, and is there a better supported plan? |
If the terminology is unfamiliar, use the roles and terminology guide. If a comparison keeps going wrong, use the review template.
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